Valencia Continuing Education provides a series of courses for 911 telecommunicators, including TDD training.
In emergency situations, effective communication can be the difference between life and death. Valencia College’s emergency management training programs help you to develop and maintain communications skills that are vital to helping people through high-stress, high-risk situations.
Public Safety Telecommunicator Certification Academy
Our Public Safety Telecommunicator Certification Academy was one of the first to be approved by the State of Florida to train 911 Telecommunicators to meet the required state certification. The 240-hour academy curriculum meets or exceeds all the requirements for the certification training of 911 Telecommunicators set forth by the State of Florida Department of Health in response to State Statute 401.465. Contact us for more information and start dates.