Supporting Excellence in Local and State Government
Valencia’s Continuing Education programs help to improve and transform government by starting with the employees. We offer solutions to help boost performance, professionalism and productivity, as well as attracting, motivating and retaining qualified employees. In addition, we can help with strategic planning and succession planning in order to prepare your workforce for the future.
Certified Public Manager (CPM) Program
Nationally-recognized, comprehensive training and development program for public sector managers at all levels of state and local government. The CPM program creates reflective practitioners who apply advanced managerial techniques to real-world problems, and fosters learning organizations that use new knowledge to improve the way they govern.
Public Service Academy
Our citizens’ expectations of public service and government agencies performance affects not only the perceptions and behaviors towards the services provided, but also the satisfaction level with the critical role our agencies provide to our community.
Heightened levels of public scrutiny and fiscal responsibility mean governments must deliver more—and do so more efficiently and effectively. The cost of poor performance at any level of leadership will trigger dissatisfaction and a negative citizen response.
Valencia’s Public Service Academy provides learning and development opportunities specifically designed for all levels of leadership in a public service or governmental agency. These solutions are tailored to the challenges specific competencies for each level within the organization and focus on the skills needed for 21-century public service leadership.